Last update: 14th November 2013
Please contact us if you have any questions, before you provide us with any personal information. You can contact us at firstname.lastname@example.org. You can unsubscribe as set out on our electronic marketing information, or by sending an email to email@example.com with “unsubscribe” in the header.
If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this Site or any products and services offered on it.
What personal information do we collect from you
Information requested: We may collect personal information from you in the course of our business, including you input personal information on the Site, open an account or otherwise provide personal information, requested by us, including at each Studio. This information requested is set out in our requests. It may include your:
- name, address, phone number, email address, and other personal and/or demographic information; and
- gender, height, weight, nickname, level of fitness and/or other account opening information.
Information about your use of our Studios: We may collect information about your experience at our Studios and your use of our services.
Your opinion and feedback: We may conduct surveys or market research to seek your opinion and feedback.
Not requested: We will not ask you to provide personal information that may disclose your political, religious or philosophical beliefs or affiliations, health and sexuality, racial or ethnic origin, or criminal convictions.
How do we use the personal information that we collect
We collect and use the information for purposes including:
- internal record keeping;
- identifying and understanding user needs;
- to contact you including for market research purposes;
- for business development and marketing (including direct marketing) communication;
- to ensure proper functioning of, customise and improve our Site; and
- to provide the Services, including using your account opening information to calculate and provide heart rate information to you, at the Studio; and
- to monitor and record your experience at a Studio, to improve our services and your experience at our Studios.
Disclosure of your Personal Information:
We disclose information about your individual hear rate zones at the Studio, generally during the ride in the Studio. This information will be displayed under a nickname of your choice. This can be an anonymous nickname and you are not required to disclose this to third parties.
We customarily do not disclose, or permit the disclosure of your personal information:
If there is a change of control of our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser. We would seek to only disclose information in good faith and where we have sought to maintain confidentiality.
Cookies & Web Beacons
Storage and Security
We take reasonable steps to ensure that the personal information collected from you is accurate, up to date, complete and stored in a secure environment and accessed only by our authorised personnel. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
- Links to other websites
Pelotone Pty Ltd (ABN 23 161 495 692)
Unit 205, 14-16 Lexington Drive
Norwest Business Park
Bella Vista NSW 2153